Jordan Christensen

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ecobee had a large team struggling to deliver a critical project. Progress had slowed and everyone’s time seemed to be getting chewed up with unproductive meetings. We had a great team but with so many things going on it was very difficult for senior leadership to find the capacity to untangle the whole affair.

Upspark stepped in and immediately helped the team clarify their deliverables and re-organize to make progress more clear. They transformed team processes, modelling the practices and keeping everyone focused on getting the project finished. Over the course of a few months, our developers and product owners had learned how to run the project themselves, using simple agile practices that let them get work done and keep stakeholders informed. Upspark stepped away after a few months and the team now runs itself.

With Upspark’s help our team was able to hit their key milestone and our new product, Switch+ has just been announced!